Verdant Ecoware

Privacy Policy Last updated: 01:September 2024.

 

At Verdant Ecoware, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website.

 

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details when you voluntarily submit them (e.g., through forms or when making inquiries). Non-Personal Information: IP address, browser type, referring website, and browsing data. This is collected automatically through cookies and other tracking technologies.

 

2. How We Use Your Information

We use your personal information for the following purposes:To respond to your inquiries or requests.To process and complete orders (if applicable).To improve our website’s functionality and user experience.To send marketing and promotional communications (you can opt out at any time). To comply with legal obligations. Non-personal information is used to analyze trends, administer the site, track users' movements, and gather demographic information.

 

3. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us improve functionality, remember preferences, and track website traffic.You can set your browser to refuse cookies or alert you when cookies are being sent. However, some website features may not function properly without cookies.

 

4. Third-Party Services

We may use third-party services, such as analytics and payment processors, that collect, store, and process your data under their privacy policies. We are not responsible for the practices of these services but ensure they comply with the relevant regulations.

 

5. Data Security

We take data security seriously and implement industry-standard measures to protect your personal information. However, no method of data transmission over the internet or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

 

6. Your Rights

You have the following rights concerning your personal data:Access: You can request access to the personal information we hold about you.Correction: You can request corrections to your personal data if it is inaccurate or incomplete.Deletion: You can request the deletion of your personal data, subject to legal obligations.Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions in the communication or by contacting us directly.

 

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

 

8. Children’s Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child’s information has been collected, we will take steps to delete it.

 

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and the “Last Updated” date will reflect the most recent update. We encourage you to review this policy periodically.

 

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information,

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11.  Shipping and Tracking Policy

At Verdant Ecoware, we aim to provide reliable and timely shipping for all our products. Please review our shipping policy for details:

 

- Processing Time

• All orders are processed within 2-3 business days.

• Orders are not shipped or delivered on weekends or holidays.

• You will receive a confirmation email with tracking information once your order has been shipped.

 

-Shipping Rates & Delivery Estimates

• Shipping charges and delivery times are calculated at checkout based on your location and chosen shipping method.

• Estimated delivery time ranges from 10-60 Days, depending on your location.

• Delays may occur due to customs processing or other unforeseen events, for which we are not responsible.

 

-Tracking Your Order

• After your order is shipped, you will receive an email with tracking details.

• You can track your order through the details on the confirmation email or with our transportation partner using the tracking number provided.

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-International Shipping

• We ship globally, but international orders may incur customs duties or import taxes, which are the buyer's responsibility.

• Delivery times for international shipments may vary depending on the destination and customs clearance.

 

-Shipping Issues

• If your order is delayed, lost, or damaged during shipping, please contact us at verdantecoware@gmail.com so we can assist in resolving the issue.

12.Return and Refund Policy

At Verdant Ecoware, we strive for 100% customer satisfaction. Please read our return and refund policy below:

 

-Returns

• We accept returns on unused and unopened products within [2 days] of delivery.

• To initiate a return, please contact us at [verdantecoware@gmail.com with your order details and reason for the return.

• You will be responsible for the shipping costs for returning the item unless the product is damaged or defective.

 

-Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed and a credit will automatically be applied to your original method of payment within 5-7 business days.

 

-Exchanges

• If you receive a damaged or defective item, we will replace it at no additional cost.

• Contact us at verdantecoware@gmail.com within 7 -10 days Domestically and the same time order frame for your over seas order.

 

-Non-Returnable Items

• Certain items cannot be returned, such as custom or personalized orders.

• Please note that sale items are final and cannot be returned.

 

-Late or Missing Refunds

• If you haven’t received a refund after the designated timeframe, first check your bank or credit card account.

• If you still have not received your refund, please contact us at verdantecoware@gmail.com, and we will assist you.

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13. Terms and Conditions

By using the Verdant Ecoware website, you agree to the following terms and conditions. Please read them carefully.

 

-Acceptance of Terms

• By accessing or using our website, you agree to comply with these Terms and Conditions.

• If you do not agree to these terms, please discontinue the use of our website.

 

-Use of the Website

• You are granted a non-exclusive, limited right to access and use the website for personal and non-commercial purposes.

• You agree not to use the website for any unlawful or harmful activities, including unauthorized access or disruption of the website.

 

-Intellectual Property

• All content on this website, including text, images, logos, and product descriptions, is the intellectual property of Verdant Ecoware and is protected by copyright laws.

• You may not copy, distribute, or reproduce any part of the content without written permission from Verdant Ecoware.

 

-Pricing and Availability

• All prices on the website are listed in INR and are subject to change without notice.

• We reserve the right to modify or discontinue products or services without prior notice.

 

-Limitation of Liability

• Verdant Ecoware is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

• Our total liability to you for any claim related to the use of our products or website shall not exceed the total price of the items purchased.

 

 

Please contact us at:

 

Verdant Ecoware Private Limited.  

Email: Sunny@verdantecoware.com

Phone: +91 9980318037

Vagata, Hoskote 562114.